Treść książki
Przejdź do opcji czytnikaPrzejdź do nawigacjiPrzejdź do informacjiPrzejdź do stopki
C:
Oh,yes.WasthatyouItalkedtoonthephoneyesterday?
R:
Correct,didyoufinduseasily?
C:
Yes,thedirectionsyougavemewereveryexact.
R:
Good.Pleasetakeaseatandasitisyourfirstvisittoour
practiceIwillneedsomeinformationfromyou.Wouldyou
C:
pleasefillinthisformforme?
Certainly.
R:
C:
MayIseeyourinsurance?
Hereitis.
R:
Tankyou.IcanseeitexpiresJune9th,besuretohaveit
validatednexttimeyoucome.
C:
DoIhavetocomeagain?Frankly,Ihatedentists,youknow.
R:
DrMishtarwhoisgoingtoseeyouisfamousforhiscaring
attitudeandpain-freedentistry,sothere’sreallynothingto
worryabout.Nextappointmentmaynotbenecessaryatall.
We’llsee.
Now,youtakethepartofareceptionist.Rememberto:
1.greetapatient
2.invitetomakethemselvescomfortable
3.takepersonaldetails
4.checkinsurance
5.easeclient’sstress
Exercise2
A.
TranslatethefollowingintoPolish:
toholdadegree
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tocreateimage
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toschedulevisits
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toprovidesupport
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tocollectmoney
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tochartdentalconditions
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toadjustalamp
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B.
Nowchoosetherightexpressiontofillintheblanks(youmay
needtochangetheform):
TeDSA...
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..followingthedoctor’sdictation.
Alldentalofcestalmembers...
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.ofthe
practice.
Aftergraduationyouwill...
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.ofaDDS.
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