Treść książki
Przejdź do opcji czytnikaPrzejdź do nawigacjiPrzejdź do informacjiPrzejdź do stopki
SPEAKOPENLYABOUTWHATREALITYISREALLYLIKE
allyitworked.Thekeypointistoapplytheformulaofopenness.Thecom-
paniesthatkeepwinningonthemarketattempttocreateanatmosphere
ofopennessandhonesty.Opennessandmutualcommunicationareaguaran-
teeoftrust.Communicationbetweenthebossandemployeeisnottheonly
issue;opencommunicationisrequiredatalllevelsofanorganisation.
Propercommunicationcontributestoincreasingemployeesatisfactionand
theircommitmenttowork.Itsupportscoordinationandinteraction.
Onceagain,Iwouldliketoemphasisethattheroleoftheleaderistolisten,
communicateandefcientlyprovidefeedback.Myexperienceinmanaging
peopleshowsthatmanyrecruitmentfailureshadbeencausedbynotexa-
miningacandidate’scommunicationskills.Itisnotonlysubstantiveskills,
personalcultureandmatchingthecandidate’sprinciplesandvalueswith
thoseofthecompany’sorganisationalculturethatareimportant;theircom-
municationskillsarealsovital.
OPENCOMMUNICATIONSOOTHES
HOTTEMPERS
Propercommunicationinacompanyiscrucialnotonlyduringacrisis,
butalsointheday-to-dayorganisationofwork.Therefore,choosewell
howyoucommunicatewithemployeesaccordingtotheimportance
ofthetopicyouwanttoraise.
Communication“withsinceritytoafault”playsthegreatestroleinasitu-
ationofcorporatecrisis.Thesourcesofsuchcrisesmaybedińerent.This
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