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10
Introduction
informationwhichcanbeusefulintheprocessofmakingbusinessdecisionsby
takingintoconsiderationtheexistingculturaldiversification.Thisiswhythe
theoreticaldiscourseisaccompaniedbynumerousexamples,bringingtothe
bookalsoapracticaldimension.
Thepublicationconsistsofsevenchapters.Thefirstonepresentsvarious,
oftenverydifferentapproachestothedefinitionofcultureandtheproblems
linkedtoitsinterpretation.Thechapterdescribesandprovidesaconcisesetof
characteristicsoftheelementsformingculturalenvironment,concludingwith
apresentationoftheselectedtypologiesofculture.Theseincludethedimensions
ofcultureaccordingtoGeertHofstede,thetypologybyFonsTrompenaarsand
CharlesHampden-Turner,theviewsofEdwardT.HallandRichardR.Gesteland,
aswellastheGLOBEmodelcreatedbytheteamledbyRobertJ.House.Despite
certainlimitationsregardingeachofthose,theyprovidevaluableinformation
aboutculturaldifferencesinforeignmarkets,andassuchalsoabasisformaking
businessdecisions.
Thechaptersthatfollowarededicatedtotheanalysisoftheindividual
elementsconstitutingculturalenvironmentandtheirinfluenceoninternational
business.Thesecondchapterisapresentationofsomeproblemslinkedwith
nationalculture,andtheinfluenceithasonbusinessactivityintheinternational
setting.Aparticularplaceistakenupbytheanalysisofthewayinwhich
values,attitudesandreligiousconsiderationsaffectbusinessactivity.Alackof
knowledgeaboutthisareaoftenleadstomistakeswhichdisruptcommunication
inbusiness.
Thethirdchapteranalysestheissueofverbalandnon-verbalcommunication.
Atthispointreadersshouldberemindedthatintheopinionofmanyauthors,
communicationplaysakeyroleinculturalconsiderations.Thisisreflectedin
thecommentmadebyEdwardT.Hallthatcommunicationiscultureandculture
meanscommunication.Thechapterhighlightstheimportanceoftheimpact
communicationhasonthenegotiationprocess.
Chapter4discussestheproblemsofrelationsbetweencultureand
education,andtheissuesconnectedwithmaterialculture.Althoughthese
elementsbelongtoseparateareasofcultureeducationistypicallyincluded
intheintellectual(non-material)culturetheyinfluencetheconditions
ofcivilisationaldevelopment,atthesameshapingthespaceforbusiness
activity.Levelsofilliteracyandratiosofenrolmentprovideinformation
abouttheconditionsinindividualmarketsandtheopportunitiesinterms
oftheireconomicandcivilisationalprogress.Thephenomenonofsecondary
(functional)illiteracy,oftenmarginalised,isasignificantproblemalsofor
thehighlydevelopedcountries.Suchphenomenaarereflectedinthelevelof
materialculturewhichincludestheentiretyofmaterialgoodsandmeansas
wellastheproductiveandtechnologicalcapabilitiesofsociety.